Brand Protection

At Zunah store, we take brand trust seriously. This Brand Protection policy explains how we protect our customers from scams, impersonation, and unauthorized use of our name, content, and products—and what you should do if you notice anything suspicious.

1) Shop and contact us only through official channels

To avoid fraud, please use only our official contact details:

If any other page, number, or email claims to be “Zunah store,” verify with us before sharing personal details or making any payment.

2) Zero tolerance for impersonation and scams

We do not allow anyone to:

  • Pretend to represent Zunah store
  • Ask customers for payment using unknown accounts/numbers
  • Create fake “customer support” chats/pages using our name/logo
  • Offer fake deals or giveaways under our brand name

Important: We are not responsible for losses caused by orders or payments made to unofficial sources.

3) Content, logo, and brand identity protection

All content on our Site is protected, including:

  • Brand name and logo
  • Product photos, banners, and graphics
  • Product descriptions, page text, and designs
  • Any custom content created by our team

You may not use or copy our content for commercial purposes without written permission.

4) No unauthorized reselling or reposting

Unauthorized reselling is not allowed. This includes:

  • Selling our products using our brand name without approval
  • Reposting our product photos/descriptions to promote another store
  • Listing items with “Zunah store” branding to mislead customers

If you want to become an approved reseller or collaborate, contact us first.

5) Ads and marketing misuse

You may not:

  • Run ads using our brand name (“Zunah store”) to mislead buyers
  • Use our creatives (photos/videos) in your ads without permission
  • Create lookalike pages that copy our site layout, policies, or branding

We reserve the right to report misuse to relevant platforms (Meta/Google/Shopify, etc.).

6) Fraud prevention and order verification

To protect real customers and stop misuse:

  • We may verify suspicious orders (incorrect details, repeated COD refusals, unusual activity)
  • We may cancel orders that appear fraudulent or abusive
  • We may restrict service to accounts/addresses that repeatedly misuse the system

7) Report fake pages, copied content, or impersonation

If you see:

  • A fake page using our name/logo
  • Someone copying our website content or product images
  • A person pretending to be our support team
  • Any suspicious payment request

Please report it with screenshots and details:

We will review the report and take appropriate action (warnings, platform reporting, legal steps if required).

8) Our commitment

Brand protection is not only about our name—it’s about keeping your shopping experience safe, authentic, and reliable. We are committed to protecting our customers and maintaining the trust behind Zunah store.